Frequently Asked Questions

How long does it take for my order to be shipped? 
Please allow 1-8 business days for order to be dispatched
Will the accessories vary in size?
Handmade accessories will vary in size
How do I know what size will fit my Pooch?
Please see our Sizing page for more information.
Where will the products be shipped from? 
Sydney, New South Wales, Australia. 
Do you ship internationally?
Yes! We ship to the USA, Canada, New Zealand, Europe and Singapore
Pooch Pouches are not heavy duty products, and if washed please place in a delicates bag and use cold water.